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Thank you for shopping with www.suits-r-us.com.

We take great pride in crafting custom-made clothes tailored to your specifications. Due to the unique nature of our products, we have established the following returns policy:

 

1. No Refunds for Custom-Made Clothes: Please note that all our clothes are custom-made to your measurements and preferences. Therefore, we do not offer refunds for any reason once an order has been placed and processed.

 

2. Alterations Policy:

a) Customer-Requested Alterations: We understand that achieving the perfect fit is essential. At our discretion, we may offer alterations if the customer returns the item to us and covers the cost of return shipping. Please contact our customer service team to discuss any alteration requests.
b) Mistake On Our Side: In the rare event that there is an error on our side that results in a misfit garment, the customer may return the item at their own cost. Upon receiving the item, we will promptly make the necessary alterations and cover the cost of shipping the item back to the customer.

 

Please note that as a small business operating on narrow margins, we appreciate your understanding of our returns policy. Our aim is to provide you with high-quality custom-made clothes at affordable prices. Additionally, we encourage our customers to consider the long-term benefits of investing in a well-fitted suit from us. Once you have experienced the superior fit and quality of our products, you can continue to enjoy our low prices and save on future purchases, rather than seeking alternatives elsewhere.

 

If you have any questions or concerns regarding our returns policy or need assistance with your order, please don't hesitate to contact our friendly customer service team. We are here to ensure your satisfaction with every purchase.

 

Thank you for choosing suits-r-us . We look forward to serving you again in the future.